Beyond traditional word‐of‐mouth-Reference-Cited by-同舟云学术

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Beyond traditional word‐of‐mouth

Published:2013-06-14 Issue:3 Volume:24 Page:294-313
ISSN:1757-5818
Container-title:Journal of Service Management
language:en
Short-container-title:Journal of Service Management

Author:

Blazevic Vera,Hammedi Wafa,Garnefeld Ina,Rust Roland T.,Keiningham Timothy,Andreassen Tor W.,Donthu Naveen,Carl Walter

Publisher

Emerald

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management,Business, Management and Accounting (miscellaneous)

Reference60 articles.

1. Customer Satisfaction and Word of Mouth

2. The duality of decisions and the case for impulsiveness metrics

3. Word-of-Mouth Processes within a Services Purchase Decision Context

4. Possessions and the Extended Self

5. Arousal Increases Social Transmission of Information

Cited by 137 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. The Relationship Between Electronic Word-of-Mouth Marketing and Consumption Types: The Moderating Role of Income;İzmir İktisat Dergisi;2024-09-04

2. Service failure and negative Word-of-Mouth in Chinese retail banking: a moderated-mediation approach;International Journal of Bank Marketing;2024-08-30

3. Self-regulation and panic buying: examining the brake mechanism effect on fear of missing out;Asia Pacific Journal of Marketing and Logistics;2024-07-19

4. Image‐Generated Word‐of‐Mouth: A Catalyst for Visiting Friends and Relatives (VFR) Tourism?;International Journal of Tourism Research;2024-07

5. A study of the mechanism of the types of emotions in retailers' review request text on consumers' reviewing intention;Asia Pacific Journal of Marketing and Logistics;2024-01-02

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