Government performance and citizen trust before and after the Great Recession: the case of Greece and Italy

Abstract

Purpose The Great Recession that began around 2008 hit hard on Greece and Italy. During a period of extreme economic distress, the two countries suffered the loss of government performance and citizen trust in government. The purpose of this study is to describe how government performance and citizen trust in government had been altered in the context of the Great Recession.Design/methodology/approach This study conducts a case study on France and Germany. These in-depth case studies afford a lens for diagnosing how the Great Recession affected macro and micro-performance in practice.Findings Comparative case studies of Greece and Italy provide evidence that government performance in Greece and Italy was diminished to a large extent as a result of the Great Recession. In addition, citizen trust in both countries was impaired during the Great Recession period.Social implications It is a matter of grave concern how the government responds to crises. During the crisis, some states implemented stringent austerity measures. This case brings out the careful point that austerity measures could diminish government performance as well as the state’s fundamental potential.Originality/value Due to its significance, the Great Recession has been widely investigated, with the explanations often concentrating on economic and political repercussions. Nonetheless, how the economic crisis transformed into public administration and policy has largely gone unheeded. The case studies of Greece and Italy newly identify and help to explain how the Great Recession contributes to governments and citizens in a multitude of aspects.