Purchase decision making of garage equipment using an integrated fuzzy AHP and grey relation analysis method

Abstract

PurposeAutomobile maintenance garages require varieties of equipment for their smooth functioning. However, the purchase of the right equipment from alternatives is a tough task as it depends on several economic, technical, and environmental considerations, etc. Moreover, there are different sellers for such equipment, whose features would be satisfying the purchase criteria in varying levels or degrees. Hence, this purchase decision becomes a complex decision-making problem.Design/methodology/approachAn integrated multi-criteria decision-making approach that includes the combination of fuzzy AHP (analytic hierarchy process) and GRA (grey relational analysis) is used for the purchase decision-making of garage equipment. Various purchase decision criteria regarding garage equipment are assimilated through literature and interaction with garage professionals. The weightage of each purchase criteria of garage equipment is derived using fuzzy AHP. After the establishment of weights, various equipment suppliers are evaluated according to their conformance to the criteria using the GRA method.FindingsThe methodology of FAHP helped in ranking the different purchasing criteria based on their importance. It follows the following sequence: cost of ownership, technical specifications, operational characteristics, reliability and maintenance, after-sales support, commercial features, environmental pollution, and end of life characteristics. GRA methodology has been applied for the purchase of the best common rail test bench among alternatives according to their fulfillment of the purchase criteria requirements that are evaluated by a team of experts.Originality/valueThe integrated approach developed in this work for garage equipment purchase will help garage management to prioritize each supplier of the equipment based on their level of conformance to the purchase criteria.