1. 6Chandler, A.D. Jr,Strategy and Structure: Chapters in the American Industrial Enterprise, MIT Press, Cambridge, MA, 1962.
2. Health outcome models for policy analysis.
3. 19Badiru, A. “A system approach to total quality management”,Industry Engineering, Vol. 3 No. 1, 1990, pp. 33‐5.
4. INSTITUTIONAL AND PROFESSIONAL RESPONSIBILITIES IN QUALITY ASSURANCE
5. 23Codman, E. “The product of a hospital: surgery”,Gynecology and Obstetrics, Vol. 18, 1944, pp. 491‐6.