Client briefing processes and procurement method selection: a South African study

Abstract

An effective client briefing process and the selection of an appropriate building procurement system both contribute to the attainment of client objectives with respect to time, cost and quality for construction projects. The present paper documents the results of an empirical study into the nature and effectiveness of the project briefing process, and the selection and effectiveness of procurement methods in the attainment of client objectives. A national questionnaire survey was administered to clients, architects, quantity surveyors, engineers, project managers and general contractors in South Africa. The results show that room for improvement exists in the manner in which project briefing is conducted and the manner in which procurement methods are selected.