Current practice in training flexible information workers

Author:

Kerslake Evelyn,Goulding Anne

Abstract

Reports findings of research investigating the training needs and opportunities of flexible information workers. Concludes that unless positive action is taken to address the needs of flexible information workers, they have fewer training opportunities than other workers, which has negative implications for overall levels of skill in the information labour market. Draws on quantitative data from a survey of 551 UK library and information services, and qualitative data from focus groups with flexible information workers and interviews with their managers. Argues that there are legislative, quality and workforce planning imperatives urging managers to address the needs of flexible information workers. Illustrates the differentiation in training offered to flexible and permanent full‐time workers using both quantitative and qualitative work. Presents examples from the case study organizations to offer ways to counteract these difficulties.

Publisher

Emerald

Subject

Library and Information Sciences

Reference24 articles.

1. 1“The training implications of flexible labour markets”, Industrial and Commercial Training, Vol. 27 No. 10, 1995, pp. 31‐2.

2. 2Equal Opportunities Commission, Part‐time Workers, Not Second Class Citizens, Equal Opportunities Commission, Manchester, 1995.

3. 3New Ways to Work, Change at the Top. Working Flexibly at Senior and Managerial Levels in Organizations, New Ways to Work, London, 1993.

4. 4Gallie, D. and White, M., Employee Commitment and the Skills Revolution: First Findings from the Employment in Britain Survey, Policy Studies Institute, London, 1993.

5. 5Kerslake, E. and Goulding, A., “Focus groups: their use in LIS research data collection”, Education for Information, No. 14, 1996, pp. 225‐32.

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1. Flexibility in higher education hybrid libraries;Journal of Librarianship and Information Science;2001-12

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