Abstract
Purpose Workload contribution calculation approaches in the existing literature overestimate or underestimate indirect workload, which increases both workload fluctuation and shop floor throughput performance. This study optimizes a Corrected Aggregate Workload (CAW) approach to control the workload contribution of workstations and Work In Progress (WIP) levels, thereby improving the shop floor throughput performance.Design/methodology/approach This study adopts simulation experiment by SimPy, and experimental factors are: (1) two workload contribution methods (CAW method and considering Position Corrected Aggregate Workload [PCAW] method); (2) two release methods (LUMS COR release and immediate release); (3) eleven workload norms for LUMS COR release (from 7- to 15-time units), and infinite workload norm for immediate release; and (4) two dispatching rules (First Come First Served, FCFS and Operation Due Date, ODD). Each scenario is replicated 100 times, and for each replication data are collected for 10,000 time units, being the warm-up period set to 3,000-time units.Findings The results of this study confirm that the PCAW calculation method outperforms the CAW method, especially during higher workload norm levels. The PCAW method is considered the better solution in practice due to its excellent performance in terms of percentage tardiness and mean tardiness time. The efficient workload contribution approach, as discussed in this study, has the potential to offset delivery performance loss that results from throughput performance loss.Originality/valueThis study proposes a novel approach that considers the workstations’ position in the routing of the job and the position of jobs CAW method. The results demonstrated that it allows shop floor throughput time to be short and feasible. It controls WIP by workload contribution of workstations, resulting in a lean shop floor. Therefore, workload contribution calculation is of particular significance for high-variety Make-To-Order (MTO) companies.