1. Alavi, M. (1982), “An assessment of the concept of decision support systems as viewed by senior‐level executives”, MIS Quarterly, Vol. 6 No. 4, pp. 1‐10.
2. Bandura, A. (1977a), Self Learning Theory, Prentice‐Hall, Englewood Cliffs, NJ.
3. Bandura, A. (1977b), “Self‐efficacy: toward a unifying theory of behavioral change”, Psychological Review, Vol. 84 No. 2, pp. 191‐215.
4. Bandura, A. (1982), “Self‐efficacy mechanism in human agency”, American Psychologist, Vol. 37 No. 2, pp. 122‐47.
5. Baroudi, J.J. and Orlikowski, W.J. (1988), “A short‐form measure of user information satisfaction: a psychometric evaluation and notes on use”, Journal of Management Information Systems, Vol. 4 No. 4, pp. 44‐59.