Application of TQM at SCECO‐EAST: a case study-Reference-Cited by-同舟云学术

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Application of TQM at SCECO‐EAST: a case study

Published:1997-03 Issue:1 Volume:3 Page:40-54
ISSN:1355-2511
Container-title:Journal of Quality in Maintenance Engineering
language:en
Short-container-title:J of Qual in Maintenance Eng

Author:

Al‐Saggaf Hamed A.

Publisher

Emerald

Subject

Industrial and Manufacturing Engineering,Strategy and Management,Safety, Risk, Reliability and Quality

Reference7 articles.

1. Adams, P.J. (1982, “The quality of aircraft maintenance”, Quality Assurance, Vol. 8 No. 4, December, pp. 87‐95.

2. Candlin, D.B. and Day, P.J. (1993, “Introducing TQM in a service industry”, Quality Forum, Vol. 19 No. 3, September, pp. 132‐42.

3. Service Quality

4. Understanding TQM

5. Quality and productivity: the linkage

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4. Implementing total quality management with a focus on enhancing customer satisfaction;International Journal of Quality & Reliability Management;2008-10-10

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