Abstract
This paper summarizes the cost‐benefit analysis (CBA) approach to estimating the dollar value of services offered by public libraries. The rationale behind a CBS approach is discussed and a methodology is proposed for a quicker, cheaper CBA applicable to mid‐size and smaller libraries.
Subject
Library and Information Sciences,General Business, Management and Accounting
Reference2 articles.
1. Holt, G., Elliot, D. and Dussold, C. (1996), “A framework for evaluating public investment in urban libraries”, The Bottom Line: Managing Libraries Finances, Vol. 9 No. 4, pp. 4‐13.
2. Holt, G., Elliot, D., Watts, A. and Holt, L.E. (2000), Libraries Are Valuable: Prove it!, St. Louis Public Library, St. Louis, MO.
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