The payoff of corporate portal usage in an academic institution-Reference-Cited by-同舟云学术

The payoff of corporate portal usage in an academic institution

Published:2012-11-02 Issue:5 Volume:29 Page:368-379
ISSN:1065-0741
Container-title:Campus-Wide Information Systems
language:en
Short-container-title:

Author:

Al‐Busaidi Kamla Ali

Abstract

PurposeThe purpose of this paper is to empirically assess the payoffs of a corporate portal in an academic institution in Oman and its impacts on business processes and employees.Design/methodology/approachThe study included 100 employees, mostly instructors, in an academic institution. The questionnaire included indicators related to the portal usage, employees’ benefits (learning, adaptability and job satisfaction) and business processes’ benefits (effectiveness, efficiency and innovativeness) constructs. Data were analyzed by PLS‐Graph 3.0, a variance‐based structural equation modeling software.FindingsResults revealed that corporate portal has significant returns on employees’ learning, adaptability and job satisfaction, and business processes’ effectiveness, efficiency and innovation. All six hypotheses in this study were supported.Originality/valueThe paper provides empirical evidence for practitioners and researchers on the benefits of a corporate portal in an academic institution in Oman.

Publisher

Emerald

Subject

Library and Information Sciences,Computer Networks and Communications

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