Identification of knowledge management critical success factors in Iranian academic research centers

Abstract

PurposeThe purpose of this paper is to examine the status of knowledge management (KM) in selected Iranian academic research centers (IARCs) in order to identify the most relevant KM critical success factors adopted by those centers that include physics, chemical, drug, aerospace, nanotechnology, mechanic, aviation, and biotechnology research centers.Design/methodology/approachBased on extensive review of KM literature, broad ranges of general KM critical success factors are identified. Then, through field studies, the degree of the relevance of each particular KM success factor is determined. The research procedure finally led to the identification of KM critical success factors prevailing in IARCs.FindingsFive distinct KM factors including 16 different elements are found to be relevant and critical in the course of KM implementation in IARCs. These factors are “human resource management and flexible structures,” “KM architecture and readiness,” “knowledge storage,” “benchmarking,” and “chief knowledge officer.”Research limitations/implicationsThe extracted factors can act as a guideline for KM preliminary phases in organizations. This helps to ensure that the essential issues are covered during the design and implementation phase of a KM program. For academics, it may provide a common language for discussion and study of the factors crucial for KM.Originality/valueThe paper should be of value to researchers of KM in general, and to implementers of KM programs. It presents a range of issues critical to the adoption of KM initiatives.