Antecedents and consequences of relationship quality in athletic services
Author:
Publisher
Emerald
Subject
Strategy and Management
Reference56 articles.
1. Determining Relationship Quality in the Development of Business-to-Business Financial Services
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1. Banks’ Lending Relationship Quality Index (LRQI) for the Small and Medium-Sized Enterprises: A Review;INTERNATIONAL JOURNAL OF INNOVATION AND ECONOMIC DEVELOPMENT;2018
2. Client Profile of Spanish Fitness Centers: Segmentation by Loyalty and Characteristics of the Client;Sports Management as an Emerging Economic Activity;2017
3. Electronic word-of-mouth and information overload in an experiential service industry;Journal of Service Theory and Practice;2016-11-14
4. Customer emotional regulation and relationship quality: Evidence from the banking industry;Journal of Financial Services Marketing;2016-11-10
5. Banks’ Lending Relationship Quality Index (LRQI) for the Small and Medium-sized Enterprises: A Review;Procedia - Social and Behavioral Sciences;2016-06
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