Digital modernization and public management: A bibliometric review

Abstract

Introduction: the article examines the issue of digital modernization in Latin America, where, despite over a decade of efforts, progress has been slow. It focuses on the importance of e-government for modern public administration, highlighting the limited digitization of activities.Objective: to evaluate the theoretical-conceptual development of the relationship between digital modernization and public administration.Methodology: the bibliometric technique was used, drawing from Scopus documents and employing a specific search protocol, resulting in 1,602 records with metadata.Results: there is shown growth in research since 2003, with studies primarily concentrated in the United States, the United Kingdom, and the Netherlands. Original articles in social sciences are highlighted, emphasizing the role of digital modernization in transparency and democratization of public administration.Conclusion: while there have been advancements in research since 2003, Latin American countries face significant challenges compared to other regions. The need for greater collaboration and research in this area in Latin America is emphasized to leverage the benefits of digital modernization. It is suggested to establish specific policies and strategies to drive governmental digitization and enhance the efficiency of public services, closing the existing gap