1. Asmussen, S. (2003).Applied probability and queues,2nd ed. New York:Springer-Verlag.
2. Asmussen, S. (1998).Extreme value theory for queues via cycle maxima.Extremes 2:137–168.
3. Lindley, D.V. (1959).Discussion of a paper by C.B. Winsten.Proceedings of the Cambridge Philosophical Society 48:277–289.
4. Zwart, A.P. (2000).A fluid queue with a finite buffer and subexponential input.Advances in Applied Probability 32:221–243.
5. Bekker, R. (2004).Finite-buffer queues with workload-dependent service and arrivalrates.SPOR Report 2004-01,Eindhoven University of Technology,The Netherlands.