A METHOD TO SUPPORT THE IMPROVEMENT OF KNOWLEDGE TRANSFERS IN PRODUCT AND PRODUCTION ENGINEERING

Abstract

AbstractThe product engineering process as part of the product life cycle includes product and production system development as well as production. In integrated product and production engineering (PPE), knowledge transfer is an important success factor. Optimizing the efficiency and effectiveness of knowledge transfers can, for example, support the avoidance of costly, production-related changes to the product design. The current state of research describes different models of knowledge transfer as well as factors that influence it. Some results show how the speed and quality of knowledge transfer can be improved by implementing so-called interventions. However, those models either represent abstract contexts of knowledge transfer or focus only on product engineering. Therefore, a literature analysis is conducted to identify the system of objectives for a method, that supports the improvement of knowledge transfer in PPE. Subsequently, the system of objectives is operationalized to provide the basis for the InKTI – Interdepartmental Knowledge Transfer Improvement Method, which is applicable, supports the user in improving knowledge transfers in PPE, and aims to increase the quality and speed of knowledge transfers.