Balancing perceptions of targeting: An investigation of political microtargeting transparency through a calculus approach

Abstract

Over the last few years, political advertisers have moved with their audiences: to social media platforms. Advertisers on these platforms aim to persuade voters by sending messages tailored to them based on their own data: political microtargeting (PMT). A considerable problem with PMT is that users are often unaware that they are being targeted, while current transparency advances do not seem to suffice in informing users. However, increasing transparency may have consequences on users’ privacy perceptions. Thus, the current work investigates whether disclosures, as a measure to increase transparency, increase users’ recognition of a microtargeted ad, and subsequently what this means for their perceived benefits, privacy concerns, and their likelihood of engaging in privacy protection behavior, based on the privacy calculus. In a preregistered online one-factorial between-subjects experiment (N = 450) we exposed participants to either an Instagram post containing a currently used disclosure or a more salient disclosure. Our results show that exposure to this disclosure increases recognition of the ad being microtargeted, and that this relates to perceived benefits but not privacy concerns. However, the results show that users’ privacy concerns are related to their increased privacy protection behavior. Finally, we found that over four-fifths of our participants who were exposed to the more salient disclosure recalled it correctly.