THE CONTRIBUTIONS OF STRATEGIC ZAKAT IN SUPPLY CHAIN AND PROFITABILITY OF THE NATIONAL ZAKAT AGENCY: A CASE STUDY FROM NATIONAL ZAKAT AGENCY INDONESIA

Abstract

Purpose: The prime objective of the current study is investigating the nexus between organizational strategists, supply chain capabilities and organizational performance in Indonesia. In particular, the study is interested in examining the direct relationship between Zakat collection strategy of National Zakat Agency, Supply chain capability of National Zakat Agency Indonesia and the performance of National Zakat Agency Indonesia. Results: In addition to that the current study is also interested in examining the moderating role Supply chain capability of National Zakat Agency Indonesia the relationship between Zakat collection strategy of National Zakat Agency Indonesia and the performance of National Zakat Agency Indonesia. The study is among the pioneering studies on the issue of supply chain in zakat management and on the performance of specialized firms in zakat collection industry. The study has employed hierarchical regression model to achieve the research objective of the current study. Apparently, several non-traditional and different supply chain management strategies have been witnessed since the past few years. These were developed for the effective utilization of resources and to improve cost savings, which would result in the competitive as well efficient flow of goods and services. The current study which in author knowledge is among few pioneering studies on this issue, will be helpful for supply chain experts, operation managers, academicians, researchers and other policy makers in formulating policies.