Behavioral Customer Loyalty in Online Shopping: The Role of E-Service Quality and E-Recovery
Author:
Publisher
MDPI AG
Subject
Computer Science Applications,General Business, Management and Accounting
Cited by 86 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
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4. Quality leadership, technology integration and patient care quality across countries: moderating roles of national culture and infrastructure development;International Journal of Quality and Service Sciences;2024-08-13
5. Exploring the customer e-loyalty of millennials when purchasing footwear online in South Africa;Cogent Business & Management;2024-07-31
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