Comparing Chatbots and Online Surveys for (Longitudinal) Data Collection: An Investigation of Response Characteristics, Data Quality, and User Evaluation-Reference-Cited by-同舟云学术

Comparing Chatbots and Online Surveys for (Longitudinal) Data Collection: An Investigation of Response Characteristics, Data Quality, and User Evaluation

Published:2023-01-12 Issue: Volume: Page:1-20
ISSN:1931-2458
Container-title:Communication Methods and Measures
language:en
Short-container-title:Communication Methods and Measures

Author:

Zarouali Brahim¹^ORCID,Araujo Theo²^ORCID,Ohme Jakob³,de Vreese Claes²^ORCID

Affiliation:

1. Institute for Media Studies, KU Leuven, Leuven, Belgium

2. Amsterdam School of Communication Research, University of Amsterdam, Amsterdam, The Netherlands

3. Weizenbaum Institute for the Networked Society, Freie Universität Berlin, Berlin, Germany

Funder

Digital Communication Methods Lab

Publisher

Informa UK Limited

Subject

Communication

Link

https://www.tandfonline.com/doi/pdf/10.1080/19312458.2022.2156489

Reference87 articles.

1. Survey Data Quality and Measurement Precision

2. Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions

3. Conversational Agent Research Toolkit

4. Response Rates and Data Quality in Web and Mail Surveys Administered to PhD Holders

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