Managing negative online accommodation reviews: evidence from the Cook Islands
Author:
Affiliation:
1. School of Tourism & Hospitality Management, Faculty of Business & Economics, The University of the South Pacific, Suva, Fiji
Publisher
Informa UK Limited
Subject
Marketing,Tourism, Leisure and Hospitality Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/10548408.2019.1612823
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