Sensing hotel customers distribution and their sentiment variations using online travel agent data: a case of Shanghai star-rated hotels
Author:
Affiliation:
1. School of Geography and Environment, Jiangxi Normal University, Nanchang, China
2. Key Laboratory of Poyang Lake Wetland and Watershed Research, Ministry of Education, Jiangxi Normal University, Nanchang, China
Funder
the Science and Technology Research Project of Jiangxi Provincial Department of Education
Publisher
Informa UK Limited
Link
https://www.tandfonline.com/doi/pdf/10.1080/19475683.2024.2335976
Reference71 articles.
1. Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews
2. Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers
3. Online accommodation booking: what information matters the most to users?
4. Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
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