Consumer well-being (CWB): conceptualisation, contextualisation and a research agenda-Reference-Cited by-同舟云学术

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Consumer well-being (CWB): conceptualisation, contextualisation and a research agenda

Published:2023-04-28 Issue:9-10 Volume:43 Page:618-641
ISSN:0264-2069
Container-title:The Service Industries Journal
language:en
Short-container-title:The Service Industries Journal

Author:

Eshaghi Mohammad Sadegh¹^ORCID,Afshardoost Mona²^ORCID,Bowden Jana Lay-Hwa³^ORCID

Affiliation:

1. Griffith Institute for Tourism, Griffith University, Queensland, Australia

2. Griffith Aviation and Griffith Institute for Tourism, Griffith University, Queensland, Australia

3. Department of Marketing, Macquarie Business School, Macquarie University, Sydney, Australia

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Strategy and Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/02642069.2023.2197644

Reference82 articles.

1. A contingency model of “Face” loss in service encounters: an Eastern cultural context

2. Transformative service research: An agenda for the future

3. Customer incivility and employee well-being: testing the moderating effects of meaning, perspective taking and transformational leadership

4. Customer Mistreatment, Employee Health, and Job Performance

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Ethical considerations of service organizations in the information age信息时代服务组织的道德思考;The Service Industries Journal;2024-06-17

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