Strategies for warranty service in a dual-channel supply chain with value-added service competition
Author:
Affiliation:
1. School of Economics and Business Administration, Chongqing University , Chongqing, China
2. Chongqing Key Laboratory of Logistics, Chongqing University , Chongqing, China
3. College of Management, Shenzhen University , Shenzhen, China
Funder
China Postdoctoral Science Foundation
National Natural Science Foundation of China
Chongqing Scientific&Technological Talents Program
Chongqing University Postgraduates’ Innovation Project
Publisher
Informa UK Limited
Subject
Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/00207543.2017.1377355
Reference57 articles.
1. The Relationship Between Warranty and Product Reliability
2. A Marketing View of Competition
3. Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services
4. Price and delay competition between two service providers
5. Enabling individualized recommendations and dynamic pricing of value-added services through willingness-to-pay data
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