The Impact of Anthropomorphism on Consumers’ Purchase Decision in Chatbot Commerce
Author:
Affiliation:
1. School of Management and Marketing, Kean University, Union, NJ, USA
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Human-Computer Interaction
Link
https://www.tandfonline.com/doi/pdf/10.1080/15332861.2020.1863022
Reference95 articles.
1. Addady, M. 2016. ‘TacoBot’ is the newest way to order taco bell. https://fortune.com/2016/04/06/tacobot-taco-bell/ (accessed January 5, 2020).
2. Is That Car Smiling at Me? Schema Congruity as a Basis for Evaluating Anthropomorphized Products
3. When Brands Seem Human, Do Humans Act Like Brands? Automatic Behavioral Priming Effects of Brand Anthropomorphism
4. Structural equation modeling in practice: A review and recommended two-step approach.
5. Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions
Cited by 99 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Evaluating the AI dialogue System's intercultural, humorous, and empathetic dimensions in English language learning: A case study;Computers and Education: Artificial Intelligence;2024-12
2. The way you assess matters: User interaction design of survey chatbots for mental health;International Journal of Human-Computer Studies;2024-09
3. Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study;Personal and Ubiquitous Computing;2024-08-28
4. How real is real enough? Unveiling the diverse power of generative AI‐enabled virtual influencers and the dynamics of human responses;Psychology & Marketing;2024-08-24
5. Chatbot integration for online shopping: a bibliometric review and future research agenda;Information Discovery and Delivery;2024-08-13
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3