Rethinking the ombuds office for a post-COVID world: an innovation perspective
Author:
Affiliation:
1. Public Administration, The University of Texas Permian Basin, Odessa, TX, USA
2. Communication, The University of Texas Permian Basin, Odessa, TX, USA
Publisher
Informa UK Limited
Subject
Education
Link
https://www.tandfonline.com/doi/pdf/10.1080/13603108.2022.2159565
Reference23 articles.
1. Behrens, Rob. 2017. Being an Ombudsman in Higher Education: A Comparative Study. ENOHE European Network of Ombudsmen in Higher Education, Vienna, Austria. https://www.enohe.net/wp-content/uploads/2017/06/Being-an-ombudsman.pdf.
2. Yea, Nay, and Everything in Between: Disparities within the Academic Ombuds Field
3. Evaluating service quality and performance of higher education institutions: a systematic review and a post-COVID-19 outlook
4. Managing Digital Governance
5. Phases of the Adoption of Innovation in Organizations: Effects of Environment, Organization and Top Managers1
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