Customer trust and perceived service quality in the healthcare sector: Customer aggressive behaviour as a mediator-Reference-Cited by-同舟云学术

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Customer trust and perceived service quality in the healthcare sector: Customer aggressive behaviour as a mediator

Published:2020-07-02 Issue:2 Volume:10 Page:113-133
ISSN:2151-5581
Container-title:Journal of Trust Research
language:en
Short-container-title:Journal of Trust Research

Author:

Gur Amit¹^ORCID

Affiliation:

1. The Max Stern Yezreel Valley College, Health Care Systems Management, The Max Stern Academic College of Yezreel Valley

Publisher

Informa UK Limited

Subject

Applied Psychology,Social Psychology,Business, Management and Accounting (miscellaneous),Sociology and Political Science

Link

https://www.tandfonline.com/doi/pdf/10.1080/21515581.2021.1927063

Reference104 articles.

1. An Analysis of the Relation Between Employee—Organization Value Congruence and Employee Attitudes

2. An Epidemiological Study of Work‐related Violence Experienced by Physicians who Graduated from a Medical School in Japan

3. Violence towards health care staff and possible effects on the quality of patient care

4. Underreporting of Workplace Violence

5. They did not start the fire: reviewing and resolving the issue of physician stress and burnout

Cited by 3 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Hospital brand image and trust leading towards patient satisfaction: medical tourists’ behavioural intention in Malaysia;Healthcare in Low-resource Settings;2024-02-19

2. Impacts of Internet Use on Chinese Patients’ Trust-Related Primary Healthcare Utilization;Healthcare;2022-10-21

3. Handing over to our new Editor Joe Hamm;Journal of Trust Research;2022-07-03

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