Identifying the relationship between Travel Agent’s Web Service Quality and E-brand Reputation-Reference-Cited by-同舟云学术

Identifying the relationship between Travel Agent’s Web Service Quality and E-brand Reputation

Published:2021-01-01 Issue:1 Volume:8 Page:
ISSN:2331-1975
Container-title:Cogent Business & Management
language:en
Short-container-title:Cogent Business & Management

Author:

Phonthanukitithaworn Chanchai¹,Naruetharadhol Phaninee²,Wongsaichia Sasichakorn³,Mahajak Natrada³,Ketkaew Chavis³^ORCID

Affiliation:

1. Business Administration Division, Mahidol University International College, Mahidol University, Nakhon Pathom, Thailand

2. EXPEDITE Global Management Consulting Center, International College, Khon Kaen University, Khon Kaen, Thailand

3. Kemmy Business School, University of Limerick, Limerick, Ireland

Funder

International College, Khon Kaen University

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Business, Management and Accounting (miscellaneous),Accounting,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/23311975.2021.1999784

Reference83 articles.

1. Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model

2. Structural equation modeling in practice: A review and recommended two-step approach.

3. Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust in digital economy

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