A Conceptual Model for Coeval Time Estimation of Virtual Reference Service

Author:

Kundu Srijani1,Mondal Parikshit1

Affiliation:

1. Department of Library and Information Science, University of Calcutta, Kolkata, India

Publisher

Informa UK Limited

Subject

Library and Information Sciences

Reference59 articles.

1. Improving reference service cost studies

2. American Library Association. (2007). Measuring and assessing reference services and resources: A guide. Reference & User Services Association (RUSA). https://www.ala.org/rusa/sections/rss/rsssection/rsscomm/evaluationofref/measrefguide.

3. American Library Association. (2017). Guidelines for Implementing and Maintaining Virtual Reference Services. Reference & User Services Association (RUSA). https://www.ala.org/rusa/resources/guidelines/virtrefguidelines.

4. Conceptualising a Library Chatbot using Open Source Conversational Artificial Intelligence

5. Bakshi, C. (2020). Random Forest Regression. Medium. https://levelup.gitconnected.com/random-forest-regression-209c0f354c84.

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