Assessing Attitude and Behavioral Intention toward Chatbots in an Insurance Setting: A Mixed Method Approach
Author:
Affiliation:
1. Social and Business Research Laboratory, University Rovira i Virgili, Tarragona, Spain
2. Business Management Department, University Rovira i Virgili, Tarragona, Spain
Funder
Research Project of the Science and Technology Ministry “Sostenibilidad, digitalizacion e innovacion: nuevos retos en el derecho del seguro”
Publisher
Informa UK Limited
Subject
Computer Science Applications,Human-Computer Interaction,Human Factors and Ergonomics
Link
https://www.tandfonline.com/doi/pdf/10.1080/10447318.2023.2227833
Reference89 articles.
1. Accepting financial transactions using blockchain technology and cryptocurrency: A customer perspective approach
2. Correlational and Configurational Analysis of Factors Influencing Potential Patients’ Attitudes toward Surgical Robots: A Study in the Jordan University Community
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