The EFQM 2020 model. A theoretical and critical review-Reference-Cited by-同舟云学术

The EFQM 2020 model. A theoretical and critical review

Published:2021-04-22 Issue: Volume: Page:1-28
ISSN:1478-3363
Container-title:Total Quality Management & Business Excellence
language:en
Short-container-title:Total Quality Management & Business Excellence

Author:

Fonseca Luis¹^ORCID

Affiliation:

1. School of Engineering of Porto (ISEP), INEGI – Institute of Science and Innovation in Mechanical and Industrial Engineering, Polytechnic of Porto, 4249-015, Porto, Portugal

Publisher

Informa UK Limited

Subject

General Business, Management and Accounting

Link

https://www.tandfonline.com/doi/pdf/10.1080/14783363.2021.1915121

Reference168 articles.

1. Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point: application to a real case

2. International quality awards and excellence quality models around the world. A multidimensional analysis

Cited by 69 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. A scale to assess organizational resilience for the oil and gas industry: testing and future perspectives;Benchmarking: An International Journal;2024-08-27

2. Quality 4.0: the need for Tanzania's service organisation transit to Quality 4.0;The TQM Journal;2024-08-27

3. The Role of the Quality Management Process within Society 5.0;Societies;2024-07-03

4. Business excellence assessments – learning from award-winning organizations;The TQM Journal;2024-06-17

5. Quality, Performance, Excellence: The Harmonious Organizational Triad;Proceedings of the International Conference on Business Excellence;2024-06-01