Shedding light on hospital service failure: findings from Taiwanese medical QCC-Reference-Cited by-同舟云学术

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Shedding light on hospital service failure: findings from Taiwanese medical QCC

Published:2018-08-06 Issue:15-16 Volume:31 Page:1718-1737
ISSN:1478-3363
Container-title:Total Quality Management & Business Excellence
language:en
Short-container-title:Total Quality Management & Business Excellence

Author:

Chiu Wen-Hong¹²,Luong Chi-Quyen¹,Chi Hui-Ru¹²

Affiliation:

1. Department of Business Administration, Asia University, No. 500, Lioufeng Rd., Wufeng, Taichung 41354, Taiwan

2. Department of Medical Research, China Medical University HospitalChina Medical University, No.91, Hsueh-Shih Road, Taichung, 40402, Taiwan

Publisher

Informa UK Limited

Subject

General Business, Management and Accounting

Link

https://www.tandfonline.com/doi/pdf/10.1080/14783363.2018.1505493

Reference33 articles.

1. Quality control circles in the Veterans Administration hospital

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Deming’s tampering revisited: definition and future research agenda;International Journal of Quality and Service Sciences;2021-12-15

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