Flight anxiety: investigating the role of airline service quality and flight crew’s competence
Author:
Affiliation:
1. Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia
2. Faculty of Business, Sohar University, Sohar, Oman
3. School of Tourism, Hanyang University, Seoul, Republic of Korea
Funder
National Research Foundation of Korea (NRF) grant funded by the Korea government
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management,Geography, Planning and Development
Link
https://www.tandfonline.com/doi/pdf/10.1080/10941665.2019.1630457
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