Success and Failure Aspects of LMS in E-Learning Systems

Abstract

<p>Learning management systems (LMS) and their associated<br />tools have created value for higher education institutions worldwide<br />by improving content deliverability, accessibility, and retrievability.<br />Nevertheless, many studies have criticised these systems for their<br />teacher-centred approaches, which limit opportunities for social and informal<br />learning. After several decades of institutions using LMS, this research<br />aims to discuss the success and failure aspects of these LMS from<br />various perspectives, including structure, content, and support for emerging<br />technologies. Based on a thematic literature review and analysis, success<br />and failure aspects are organised and verified by LMS experts.<br />Alongside the aspects identified from the literature, these experts also<br />noted several additional aspects of success and failure in LMS. The analysis<br />results overall indicated the success aspects of LMS relate to seven<br />key factors: single sign-on, learning management, content management,<br />integration, security, tracking, and group management. Similarly, the<br />failure aspects could be classified into eight factors: content creation and<br />sharing, communicative features, structure, learning engagement, assessment,<br />user interfaces, social and informal learning, and mobile features.<br />The implications of the research for education institutions, instructors,<br />developers, and system providers, as well as the resulting directions for<br />future research, are thus also discussed to help increasing the chances of<br />developing additional theoretical and practical insights.</p>