What Affects Customer Engagement Among E-Wallet Customers in Indonesia

Author:

Prihartono BudhiORCID,Budiarani Vanesa HanaORCID,Islam Ghea Isabela

Publisher

Springer Nature Singapore

Reference33 articles.

1. Budiarani VH, Maulidan R, Setianto DP, Widayanti I (2021) The Kano model: how the pandemic influences customer satisfaction with digital wallet services in Indonesia. J Indonesian Econ Business 36(1):62–82

2. Xendit Indonesia. https://www.xendit.co/en-id/blog/e-wallet-modern-payment-solution/. Last Accessed 19 Sep 2023

3. PTAP Indonesia. https://ptap.co.id/payment-tren-in-indonesia/. Last Accessed 19 Sep 2023

4. Statista Research Department. https://www.statista.com/statistics/1327354/indonesia-mobile-wallet-users. Last Accessed 19 Sep 2023

5. Schaarschmidt M, Dose D (2023) Customer engagement in idea contests: emotional and behavioral consequences of idea rejection. Psychol Mark 40(1):888–909

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