The Role of Mobile Applications in Jordanian Hospitality Operations, Businesses and Service Perception-Reference-Cited by-同舟云学术

The Role of Mobile Applications in Jordanian Hospitality Operations, Businesses and Service Perception

Published:2022 Issue: Volume: Page:127-145
ISSN:
Container-title:Technology Application in Tourism in Asia
language:
Short-container-title:

Author:

Albattat Ahmad R.,Phuoc Jeong Chun

Publisher

Springer Nature Singapore

Link

https://link.springer.com/content/pdf/10.1007/978-981-16-5461-9_8

Reference63 articles.

1. Ahmadi, A. (2019). Thai airways: Key influencing factors on customers’ word of mouth. International Journal of Quality & Reliability Management, 36(1), 40–57.

2. Al-Adwan, A. S., & Sammour, G. (2021). What makes consumers purchase Mobile apps: Evidence from Jordan. Journal of Theoretical and Applied Electronic Commerce Research, 16(3), 562–583.

3. Al-Naimat, A. M., Alnuaimi, M. A., Abdulaal, A. M., & Almueit, M. Z. (2020). Determinants of m-commerce usage in Jordanian hospitality industry. Journal of Theoretical and Applied Information Technology, 98(23), 3834–3842.

4. Alotaibi, M. M. (2015). Evaluation of “AIRQUAL” scale for measuring airlines service quality and its effect on customer satisfaction and loyalty. Doctoral Thesis. Cranfield University.

5. Alsalhi, A., Fazli Idris, D., & Alam, S. S. (2020). The mediating role of customer satisfaction on the effect of emotional labour strategies of the flight attendants of Malaysia AirAsia on customer loyalty. Journal of Critical Reviews, 7(11), 3152–3167.

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Customer Satisfaction in Hospitality Marketing From a Technological Perspective;Advances in Hospitality, Tourism, and the Services Industry;2024-06-30