1. I. Adan, J. Resing, Queuing systems (Eindhoven University of Technology, The Netherlands, 2015)
2. Chandrakala, et al., Survey on models to investigate data center performance and QoS in cloud computing infrastructure, in First International Conference on Recent Advances in Science & Engineering (2014)
3. K. Saravanan, et al., Performance factors of cloud computing data centers using [(M/G/1): (inf/GD model)] queuing systems. Int. J. Grid Comput. Appl. 4 (2013)
4. K. Jayapriya, et al., An extensive survey on QoS in cloud computing. Int. J. Comput. Sci. Inf. Technol. 5 (2014)
5. S. Molinaro et al., Comparing expected wait times of an M/M/1 queue. Department of Mathematics and Statistics, University of Winsor (2010)