Implementation of quality programs in health care organizations-Reference-Cited by-同舟云学术

Implementation of quality programs in health care organizations

Published:2012-03-29 Issue:3 Volume:6 Page:387-404
ISSN:1862-8516
Container-title:Service Business
language:en
Short-container-title:Serv Bus

Author:

Lee DonHee

Publisher

Springer Science and Business Media LLC

Subject

Strategy and Management,Business and International Management

Link

http://link.springer.com/content/pdf/10.1007/s11628-012-0141-2.pdf

Reference58 articles.

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2. Beer M (2003) Why total quality management programs do not persist: the role of management quality and implications for leading a TQM transformation. Decis Sci 34(4):623–642

3. Bou-Liusar JC, Escrig-Tena AB, Roca-Puig V, Beltrán-Martín I (2009) An empirical assessment of the EFQM excellence model: evaluation as a TQM framework relative to the MBNQA model. J Oper Manag 27(1):1–22

4. Brown A, Eatock J, Dixon D, Meenan BJ, Anderson J (2008) Quality and continuous improvement in medical device manufacturing. TQM Mag 20(6):541–555

5. Brue G (2005) The elephant in the operating room. Quality Digest, June, pp 49–55

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