RBPMN: the value of roles for business process modeling

Abstract

AbstractBusiness process modeling is essential for organizations to comprehend, analyze, and enhance their business operations. The business process model and notation (BPMN) is a standard widely adopted for illustrating business processes. However, it falls short when modeling roles, interactions, and responsibilities within complex modern processes that involve digital, human, and non-human entities, typically found in cyber-physical systems (CPS). In this paper, we introduce Role-based BPMN (RBPMN), a standard-compliant extension of BPMN 2.0 that distinctly depicts roles and their interactions within business processes. We underscore the value of RBPMN and a role-based context modeling approach through a modeling example in CPS that facilitates the representation of role-based variations in the process flow, namely a production process in a smart factory. Our findings suggest that RBPMN is a valuable BPMN extension that enhances the expressiveness, variability, and comprehensiveness of business process models, especially in complex and context-sensitive processes.