1. Arkin, H. & Cotton, R. R.Tables for statisticians. New York: Barnes & Noble, 1964.
2. Balch, P., Ireland, J. F., McWilliams, S. A., & Lewis, S. B. Client evaluation of community mental health services: Relation to demographic and treatment variables.American Journal of Community Psychology, 1977,5, 243?247.
3. Denner, B. & Halprin, F. Measuring consumer satisfaction in a community outpost.American Journal of Community Psychology, 1974,2, 13?22(a).
4. Denner, B. & Halprin, F. Clients and therapists evaluate clinical services.American Journal of Community Mental Health, 1974,2, 373?386(b).
5. Edwards, D. W., Yarvis, R. M., Mueller, D. P., & Langsley, D. C. Does patient satisfaction correlate with success?Hospital and Community Psychiatry, 1978,29, 188?190.