Debunking health myths on the internet: the persuasive effect of (visual) online communication

Abstract

Abstract Aim Developing evidence-based recommendations on how to debunk health-related misinformation and more specific health myths in (online) communication is important for individual health and the society. The present study investigated the effects of debunking/correction texts created according to the latest research findings with regard to four different health myths on recipients’ belief, behaviour and feelings regarding the myths. Further, the study investigated the effects of different visualisations (machine-technical created image, diagram, image of an expert, message without an image) in the debunking texts. Subject and methods A representative sample of German Internet users (N = 700) participated in an anonymous online survey experiment with a 4 (myths) × 4 (picture) mixed study design. Results The results show that receiving an online news article that refutes a widespread health myth with or without the use of an image can significantly change the attitudes of the recipients toward this myth. The most influential variable was the attributed credibility: the more credible a debunking text is for a recipient, the more corrective effectiveness it has. However, the corrective messages did not differ in their persuasive effects depending on the image types used. Conclusion The results offer an optimistic outlook on the correction of health-related misinformation and especially health myths and insight into why and how people change their beliefs (or not) and how beliefs in health myths can be reduced. The findings can be used by journalists, scientists, doctors and many other actors for efficient (online) communication.