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2. Audit Commission (1996) By Accident or Design: Improving Emergency Care in Acute Hospitals. (London: HMSO).
3. Bentley, J. (1995) Accident and emergency — still youthless? Nursing Management, 2(1): 22–3.
4. Bowling, A. and Stilwell, B. (1988) The Nurse in Family Practice: Practice Nurses and Nurse Practitioners in Primary Care. (London: Scutari Press).
5. British Paediatric Association (1988) Joint Statement on Children’s Attendances at Accident and Emergency Departments. British Paediatric Association, British Association of Paediatric Surgeons & Casualty Surgeons Association. (London: BPA).