Analysis of factors affecting satisfaction in the emergency department: A survey of 1019 patients-Reference-Cited by-同舟云学术

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Analysis of factors affecting satisfaction in the emergency department: A survey of 1019 patients

Published:2004-11 Issue:6 Volume:21 Page:380-388
ISSN:0741-238X
Container-title:Advances in Therapy
language:en
Short-container-title:Adv Therapy

Author:

Topacoglu Hakan,Karcioglu Ozgur,Ozucelik Niyazi,Ozsarac Murat,Degerli Vermi,Sarikaya Sezgin,Cimrin Arif H.,Soysal Suna

Publisher

Springer Science and Business Media LLC

Subject

Pharmacology (medical),General Medicine

Link

http://link.springer.com/content/pdf/10.1007/BF02850102.pdf

Reference28 articles.

1. Thompson DA, Yarnold PR, Williams DR, Adams SL. Effects of actual waiting time, information delivery, and expressive quality on patient satisfaction in the emergency department.Ann Emerg Med. 1996;28:657–665.

2. Webster’s Ninth New Collegiate Dictionary. Norwalk, Conn: Easton Press; 1990.

3. Abramowitz S, Cote AA, Berry E. Analyzing patient satisfaction: a multianalytic approach.Qual Rev Bull. 1987;13:122–130.

4. Anderson FD, Maloney JP, Beard LW. A descriptive, correlational study of patient satisfaction, provider satisfaction, and provider workload at an Army Medical Center.Milit Med. 1998;163:90–94.

5. Hansagi H, Carlsson B, Brismar B. The urgency of care need and patient satisfaction at a hospital emergency department.Health Care Manage Rev. 1992;17:71–75.

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