1. Murthy, D. N. P., Djamaludin, I. and Wilson, R. J. (1995) “A consumer incentive warranty policy for items with uncertain quality” Quality and Reliability Engineering 11, 155–163.
2. Murthy, D. N. P. and Djamaludin, I. (2001), Warranty and Quality, in Integrated Optimal Modeling in PIQM: Production Planning, Inventory, Quality and Maintenance, M. A. Rahim, and M. Ben-Daya (eds), Kluwer Academic Publishers, New York, pp. 325–360.
3. Amasaka, K. and Osaki, S. (2003), “Reliability of oil seal for transaxle — A science SQC approach at Toyota,” Chapter 25 in Case Studies in Reliability and Maintenance, W. R. Blischke and D. N. P. Murthy (eds), John Wiley and Sons, New York.
4. Priddle, A. (Ward’s Auto World, Jan. 1,2001) “DCC Tackles Quality, Warranty Issues” (http://waw.wardsauto.com/magazinearticle.asp)