Physician Burnout and Patient Satisfaction with Consultation in Primary Health Care Settings: Evidence of Relationships from a one-with-many Design

Author:

Anagnostopoulos Fotios,Liolios Evangelos,Persefonis George,Slater Julie,Kafetsios Kostas,Niakas Dimitris

Publisher

Springer Science and Business Media LLC

Subject

Clinical Psychology

Reference45 articles.

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2. Anagnostopoulos, F., & Papadatou, D. (1992). Factorial composition and internal consistency of the Greek version of the Maslach Burnout Inventory administered to a sample of nurses. Psychological Themata, 5, 183–202.

3. Argentero, P., Dell’Olivo, B., & Santa Ferretti, M. (2008). Staff burnout and patient satisfaction with the quality of dialysis care. American Journal of Kidney Diseases, 51, 80–92.

4. Baker, R. (1990). Development of a questionnaire to assess patients’ satisfaction with consultations in general practice. British Journal of General Practice, 40, 487–490.

5. Bakker, A. B., Schaufeli, W. B., Sixma, H. J., Bosveld, W., & van Dierendonck, D. (2000). Patient demands, lack of reciprocity, and burnout: A five-year longitudinal study among general practitioners. Journal of Organizational Behavior, 21, 425–441.

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