1. Baines, S., Wilson, R., & Walsh, S. (March, 2010). Seeing the full picture? Technologically enabled multi-agency working in health and social care. New Technology, Work and Employment, 25(1), 19–33.
2. Berger, J. (2014, December 8–10). Mandatory e-government has arrived : The silent protest from staff calls for the committed scholar – resistance must never be futile! In 25th Australasian Conference on Information Systems, Auckland. http://aut.researchgateway.ac.nz/bitstream/handle/10292/8115/acis20140_submission_84.pdf?sequence=1&isAllowed=y
3. Bowles, J. (2014, July 17). The computerisation of European jobs – Who will win and who will lose from the impact of new technology onto old areas of employment. Bruegel blog.
4. Bundesministerium für Arbeit und Soziales (BMAS). (2015). Grünbuch Arbeiten 4.0. http://www.bmas.de/SharedDocs/Downloads/DE/PDF-Publikationen-DinA4/gruenbuch-arbeiten-vier-null.pdf?__blob=publicationFile&v=2 . Accessed 10 Nov 2016.
5. Capgemini, IDC, Rand Europe, Sogeti and DTi. (2010, December). Digitizing Public Services in Europe: Putting ambition into action. 9th Benchmark Measurement. Available at http://ec.europa.eu/information_society/newsroom/cf/itemdetail.cfm?item_id=6537 . Last Accessed 6 Feb 2017.