A Service Design Process Based on the Business Model CANVAS and the C-K Theory-Reference-Cited by-同舟云学术

A Service Design Process Based on the Business Model CANVAS and the C-K Theory

Published:2018-07-06 Issue: Volume: Page:279-301
ISSN:2365-0532
Container-title:Management and Industrial Engineering
language:
Short-container-title:

Author:

Castillo-López Sergio E.,Flores Guirao Sheyla K.,Roldán-Reyes Eduardo,Maldonado Macias Aidé A.,Duque Diego Manotas

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-319-93716-8_13

Reference44 articles.

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4. Álvarez, A., Bravo, C., & Zahler, A. (2013). Innovation in services: Case study analysis for Chile. Chile: CINVE Working Paper.

5. Benguigui, J. (2012). Les 10 ans de la théorie C-K : Revue de littérature. XXIth International French Conference on Strategic Management (AIMS).

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