1. Agency for Healthcare Quality and Research. Designing consumer health IT: A guide for developers and systems designers.
http://healthit.ahrq.gov/sites/default/files/docs/page/designing-consumer-health-it-a-guide-for-developers-and-systems-designers.pdf
2. Johnson, K., Jimison, H., & Mandl, K. (2013). Chapter 17: Consumer health informatics. In E. H. Shortliffe & J. J. Cimino (Eds.), Biomedical informatics computer applications in health care and biomedicine (4th ed.). New York: Springer.
3. Reinecke, K., & Gajos, K. Z. One size fits many Westerners – How cultural abilities challenge UI design.
http://reinecke.people.si.umich.edu/Publications_files/CulturalAbilities.pdf