Results of a comprehensive assessment of the quality of services to the population with the use of statistical methods
Author:
Publisher
Springer Science and Business Media LLC
Subject
Strategy and Management,Safety, Risk, Reliability and Quality
Link
https://link.springer.com/content/pdf/10.1007/s13198-021-01278-6.pdf
Reference22 articles.
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3. Bailey ZD, Krieger N, Agénor M, Graves J, Linos N, Bassett MT (2017) Structural racism and health inequities in the USA: evidence and interventions. Lancet 389(10077):1453–1463. https://doi.org/10.1016/S0140-6736(17)30569-X
4. Chen C-M (2019) The indirect effect of perceived value for the assessment of mobile service quality on customer loyalty. J Qual 26(5):273–295. https://doi.org/10.6220/joq.201910_26(5).0001
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