1. Kohn LT, Corrigan JM, Donaldson MS, eds. To err is human: building a safer health system. Washington, DC: National Academy Press; 2000.
2. Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. Washington, DC: National Academy Press; 2001.
3. The Leapfrog Group. www.leapfroggroup.org
4. Bates DW, Leape LL, Cullen DJ, et al. Effect of computerized physician order entry and a team intervention on prevention of serious medical errors. JAMA 1998;280:1311–1316.
5. Oliveira, J. A shotgun wedding: business decision support meets clinical decision support. J Healthc Inf Manage 2002;16:28–33.